August 8, 2024
Rayyan’s Help Center organizes knowledge, supports your efficiency, and keeps your productivity intact. We want to ensure that you readily receive all your answers without having to wait for most common queries, especially if you’re new to Rayyan.
Given our support of more than 300,000 researchers, it can take longer for our support to reply to queries. To address this, Rayyan offers VIP Support, live trainings and additional features as a service with paid memberships.
Our Help Center is always available to provide one-stop access to How-to articles, FAQs, guides and a community forum. Here is a list of the various tasks that can be accomplished with the Help Center:
When working on Literature Reviews or Systematic Reviews, you might have a question and find yourself in need of help. All you need to do is visit the Help Center, type your query and follow the video tutorials, guides, articles and relevant community discussions.
The Help Center contains a vast and growing library of How-to articles to help you with everyday tasks and even uncommon issues that may arise.
You can either type a query or click on the box that says “How-To”.
It will take you to more information on a Quick Start to creating a review on Rayyan, Tips and Tricks, Teams Guide, PICO Filters, Mobile App Guide and more.
We have allocated a separate section as Frequently Asked Questions (FAQs), for more technical queries. Here you can find FAQs for using Rayyan, Importing from/Exporting to third-party software, Account Management, Duplicate Detection, Rating System and more
